Please read these Terms and Conditions carefully before using the Website
Duke reserves the right to alter the contents of the Website at any time without notice to you. Your continued use of the Website implies that you accept to be bound by any updated version of the Website. You may wish to open these terms and conditions in another browser window so you may print them out.
All content included on the Website including but not limited to Website design, text, images, graphics, audio clips, video clips, logos, button icons, page layout, underlying code and software and the selection and arrangement thereof are either the property of Duke or its contents suppliers and are protected by UK and international copyright laws. All software used on the Website is the property of, or under licence to, Duke and is protected by UK and international copyright laws ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of the Website for the purposes of placing an order on Duke and using the Website as a shopping resource only. Any other use of materials on this Website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Duke is strictly prohibited.
Notification of Copyright Infringement
If you believe that your work or intellectual property has been used or copied so that it appears on the Website in a way that constitutes copyright infringement, please provide our Legal Department with a Notice containing the following elements:
- a physical or electronic signature of the person authorised to act on behalf of the owner of the copyright interest that is alleged to have been infringed;
- a description of the copyrighted work or works that you claim have been infringed and which you request to be removed from the Website;
- a description of the location of the material that you claim is being infringed;
- information sufficient to permit Duke to contact you, such as your physical address, telephone number and e-mail address;
- a statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorised by the copyright owner, its agent, or the law;
- a statement by you that the information in your Notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner’s behalf.
You can notify Duke of any claims of copyright infringement at the following address:
Duke Travel Ltd
Champion House, Douglas, Isle of Man. IM4 4RL
Duke Travel, Duke Video, Duke Marketing, duketravel.com, iomtt.com, shop.iomtt.com and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Duke Group. All other trademarks, product names and company names or logos cited herein are the property of their respective owners (“Third Party Trade Marks”). You are not permitted to use the Duke Group Trademarks or Third Party Trademarks without the prior written consent of Duke Group or such third parties that may own the Trademarks
For further information on Intellectual Property matters contact our Head Office at:
Duke Travel Ltd.
Isle of Man
Amending The Terms & Conditions Of Use
Duke may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms shown on the Website or any subsite hereof, apply as soon as they are shown. By continuing to use the Website after any changes are posted, you are indicating your acceptance of those changes. Duke may add, change, discontinue, remove or suspend any other content displayed on the Website, including features and specifications of products and services described or depicted on the Website, temporarily or permanently, at any time, without notice and without liability.
Children Under 18
If you are under 18, you must ask your parents or a guardian before you:
- E-mail the Website, or ask Duke to e-mail anything to you;
- Send in any information to duketravel.com;
- Buy anything online
By continuing to use the Website and any of the services offered, you are confirming that you have received the consent of your parents or a guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.
Information provided to the Website
In return for allowing you to use the Website and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied any contractual obligation Duke has is immediately null and void.
If you send communications or materials to the Website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including moral rights, proprietary, or any other right, including the right to approve the way in which Duke uses such material.
Any material submitted to the Website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by duketravel.com anywhere in the world, in any medium, in perpetuity.
Your data will never be given to third parties without your strict consent. All data is held in accordance with the applicable Data Protection and consumer legislation. In order to provide a great customer experience we use some trusted third-party service providers, such as analytical and email marketing tools which may include the collection and/or tracking of certain data and information regarding the characteristics and activities of visitors to the Website. As such, we may disclose certain personal data to such third-party service providers in connection with their provision of services to you. We may communicate with you via email regarding a transaction or order. Our email newsletter operates on an opt-in policy, and you will only receive relevant product promotions, news and updates if you have actively subscribed to our newsletter. At all times you have the right to opt-out from our newsletters using unsubscribe links contained within these emails.
Use of the Website
You agree that you will only use our Website in a way which is consistent with our terms and conditions and which complies with applicable laws and regulations. In particular you agree that you will not use our Website to upload or send any material which contains software viruses or other codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt our Website. You acknowledge that our Website and any goods that you obtain from our Website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission. You understand that in order to use all of the features on the Website that you will need to accept and enable cookies.
Duke may choose to provide links to other sites owned by Duke and associated companies from time to time and may also choose to provide links to sites that are owned by third parties that are not connected with Duke. All links are provided for your convenience only. Access to sites that are owned by third parties is at your own risk and Duke has no responsibility or liability for these third-party sites.
Duke will use all reasonable endeavours to ensure that the Website is fully operational at all times. However we cannot guarantee that the Website will be fault free. In particular access to the Website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
Further, by using the Website and any subsite, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of Duke and if Duke is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a ‘force majeure’ and Duke shall be excused the performance for so long as such a situation endures.
For the purposes of these Terms and Conditions, the term ‘force majeure’ shall be deemed to include any cause affecting the performance by Duke of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Duke and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.
Duke reserves its right to restrict, suspend or terminate your use of the Website or any of our services at any time if we believe, in our absolute discretion, that you have breached these terms and conditions.
You agree to indemnify, defend and hold Duke and, all of its associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, “Indemnified Parties”) harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by Duke in Duke’s defence of any claim. Duke reserves the right, at its own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of Duke.
We may amend this Website and our services any time with or without notice to you.
Complaints and Comments
If you have any complaints or comments about our Website or any of the products supplied to you, please contact Duke through the Contact Us section on the Website. Alternatively, you can call us Monday-Friday between 9am and 5.30pm local UK time. UK customers should call 01624 640044. Customers from outside the UK should call +44 1624 640044
Duke uses Trustpilot to fulfil customer service and product satisfaction reviews. Your use of the Trustpilot services is governed by the terms and conditions provided by trustpilot and as amended by them from time to time. In addition to those terms and conditions submission of a review to Trustpilot will be taken as consent that Duke may use that review in its publications, promotional material, on social media and in any other media as it sees fit without the need to seek prior permission.
In situations where Duke may give you the option to subscribe to the email service on the Website which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions of Use.
Limitation Of Liability
To the fullest extent permitted by applicable laws, Duke nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through the Website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Duke have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Duke’s total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing the Website.
Duke has taken all reasonable care in the preparation of the contents on the Website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on the Website. To the extent permitted by applicable law, Duke makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on the Website. Duke reserves the right to change price and availability information without notice.
Duke shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this Website.
Duke reserves the right to change price and availability information without notice.
No exclusions of Duke’s liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Duke or any of its directors, employees or agents or fraudulent misstatement.
You agree to indemnify and hold Duke, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitors fees, made by any third party due to or arising out of content you submit, post to or transmit through the Website, your use of the Website, your connection to the Website, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.
Some hypertext (HTML) links on the Website lead to websites which are not under the control of Duke. Accordingly, Duke makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website which is not under Duke’s control. Duke is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by Duke of the linked site or imply any relationship between Duke and the hyper-linked organisation or individual.
Governing law and jurisdiction
The Website is controlled and operated by Duke from its offices in the Isle of Man. We make no representation that materials on the Website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access the Website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.
All terms and conditions contained on the Website shall be governed by and construed in accordance with Manx law. By using the Website, you hereby submit to the exclusive jurisdiction of the courts of the Isle of Man for the resolution of any dispute arising under or in connection with these Terms or your use of the Website.
Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under Manx law.
Duke Travel Ltd
Registered Office: Champion House, Tromode Business Park, Douglas, IM4 4RL,
IOM Reg no: 131439C