{"id":27810,"date":"2026-06-02T10:25:00","date_gmt":"2026-06-02T09:25:00","guid":{"rendered":"https:\/\/www.duketravel.com\/?p=27810"},"modified":"2026-06-02T10:30:46","modified_gmt":"2026-06-02T09:30:46","slug":"%e6%97%85%e8%a1%8c%e3%81%ae%e8%a8%88%e7%94%bb%e3%81%8c%e3%81%86%e3%81%be%e3%81%8f%e3%81%84%e3%81%8b%e3%81%aa%e3%81%8b%e3%81%a3%e3%81%9f%e3%81%a8%e3%81%8d%e3%80%81%e7%a7%81%e3%81%9f%e3%81%a1%e3%81%ae","status":"publish","type":"post","link":"https:\/\/www.duketravel.com\/ja\/our-news\/when-travel-plans-go-wrong-how-our-team-responded\/","title":{"rendered":"\u65c5\u884c\u8a08\u753b\u304c\u3046\u307e\u304f\u3044\u304b\u306a\u304b\u3063\u305f\u3068\u304d\uff1a\u79c1\u305f\u3061\u304c\u3069\u3046\u5bfe\u5fdc\u3057\u305f\u304b"},"content":{"rendered":"
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\u6628\u65e5\u306e\u884c\u52d5\u3067\u3001Duke Travel\u30c1\u30fc\u30e0\u306e\u5168\u30e1\u30f3\u30d0\u30fc\u304c\u524d\u306b\u9032\u3093\u3067\u304f\u308c\u305f\u3053\u3068\u3092\u3001\u79c1\u305f\u3061\u306f\u4fe1\u3058\u3089\u308c\u306a\u3044\u307b\u3069\u8a87\u308a\u306b\u601d\u3063\u3066\u3044\u307e\u3059\u3002\u671f\u5f85\u4ee5\u4e0a\u306e\u3053\u3068\u3092\u3057\u3088\u3046\u3068\u3044\u3046\u5f7c\u3089\u306e\u610f\u6b32\u3001\u9045\u304f\u307e\u3067\u6b8b\u308a\u3001\u7d20\u65e9\u304f\u9069\u5fdc\u3057\u3001\u898b\u77e5\u3089\u306c\u4eba\u3005\u3092\u52a9\u3051\u308b\u59ff\u52e2\u306f\u3001\u79c1\u305f\u3061\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u57fa\u76e4\u3068\u306a\u308b\u4fa1\u5024\u89b3\u3092\u53cd\u6620\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n

\u65c5\u884c\u306e\u9045\u5ef6\u306f\u6c7a\u3057\u3066\u6b53\u8fce\u3055\u308c\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u4eba\u306e\u6700\u9ad8\u306e\u90e8\u5206\u3092\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n

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Travel doesn’t always go to plan. Yesterday, adverse weather conditions led to significant disruption for passengers travelling to and from the Isle of Man, with multiple flight cancellations leaving many people stranded and searching for answers. For travellers, these situations can be stressful. Plans change unexpectedly, accommodation may need to be found at short notice, onward connections can be missed, and uncertainty can quickly turn a difficult situation into an overwhelming one. While the disruption itself was beyond anyone’s control, our team’s response demonstrated what customer service is all about. As the scale of the disruption became clear, our staff immediately shifted their focus to helping those affected. Members of […]<\/p>\n","protected":false},"author":13,"featured_media":27815,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-27810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-news"],"_links":{"self":[{"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/posts\/27810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/comments?post=27810"}],"version-history":[{"count":8,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/posts\/27810\/revisions"}],"predecessor-version":[{"id":27820,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/posts\/27810\/revisions\/27820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/media\/27815"}],"wp:attachment":[{"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/media?parent=27810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/categories?post=27810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.duketravel.com\/ja\/wp-json\/wp\/v2\/tags?post=27810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}