Official Travel Partner Of The Isle of Man TT Races
Tel: 0330 088 8434




We have put together these FAQs; however, if you need a hand with your booking or want to learn more about the event, feel free to reach us via email. We are always happy to hear from you!


What is the minimum night stay?

There is a minimum 3-nights stay in all accommodation options.

Can I add someone to my booking?

Yes, you can do this by emailing [email protected]. The booking balance will be adjusted once you are happy to proceed.

When will my ticket arrive?

E-tickets (invoices) will be emailed to all customers around 2 to 3 weeks before the event. At the same time, you will be able to download copies via the ResCheck system. Note there are no tickets for the ferry. All you require is the booking reference which can be found on your booking invoice.

Can I change the name on a booking?

Yes, all bookings will require the name of each person. These may be checked against proof of ID. If you need to change a name, we can process this for a £25 administration fee. If you must make a change within 30 days before travel, this is at Duke Travel's discretion.

What can I do if no packages match my plans?

You can book accommodation only via

What time can I check-in to my accommodation?

Check-in at all the accommodation options are at 3 pm, and check-out at 10 am. If you arrive early in the morning, you cannot check in until later the same day. If your tent or room is not in use the night before, all the accommodation providers will do their best to let you access the tent/room earlier. You can book the night before as an extra so that you can access the accommodation immediately. Luggage storage is available at all locations, which means you can leave your bags, go exploring and check in later.

Why do we need your travel details?

Please inform us of your travel details to and from the island so we can ensure the accommodation providers are there to meet you on arrival. We also need your details if you have a one-way transfer from the airport or sea terminal. If travelling by air, we require your flight numbers, route and arrival times. By sea we require the route and Isle of Man arrival times.


How does the deposit scheme work?

You can reserve your spot at the current price with a deposit. The deposit amount depends on the total cost of your booking. The balance can be paid at a later date. The payment deadline will be determined by the time of the year you book. Deposit payment up to the end of January Bookings after January must be paid in full. Your payment deadline can be found on your booking confirmation invoice. We will send you a reminder to finalise any payments. Please add our address to your contact list to ensure you receive your reminder: [email protected].

How can I pay my final balance?

Payments can be made via telephone or by email requesting a secure payment link.

Can I add extras to my booking after the payment deadline?

Yes, you can add extras to your booking after the payment deadline.

Advance booking of ferry travel?

We cannot confirm the final ferry ticket costs until they are released by the ferry company, which is usually in December. Once the amounts are known, you will receive an updated invoice via email. All pricing on invoices prior to the final costs being advised are estimates based on the previous year's event.

Need help with your booking?

You can contact us between the hours of 9 am to 5.30 pm Monday - Friday. Please be sure to include your booking ID (Starting with TTL) when getting in contact with us. Email: [email protected].


Is travel to the Isle of Man included in my package?

Travel is not included in our packages unless stated. We can add ferry tickets where available, but we do not book flights. You can, of course, book flights directly with the airline that operate to the island directly.

Can I book a ferry as part of a package?

Ferry travel can be included in your Duke Travel package. The Isle of Man Steam Packet offers daily crossings from Liverpool and Heysham and less frequent crossings from Dublin and Belfast. Please note we do not offer ferry-only bookings.

Ferry travel from Ireland?

Ferry travel can be included in your Duke Travel package. Less frequent crossings from Dublin (26 May, 04 June 2024) and Belfast (30 May, 03, 01, 02 & 06 June 2024).

Can I only book the ferry with Duke Travel?

No, we do not offer ferry-only bookings. You must book a sailing direct with the Isle of Man Steam Packet.

Can I book a flight as part of my package?

Unfortunately, we cannot book package flights because we do not hold an ATOL licence. We can, however, create a package to work around any flights you book yourself.

I’m not a UK citizen, what health care cover do I need when visiting the Isle of Man?

All visitors from outside the UK should ensure they have adequate travel insurance in place to cover emergency medical treatment including repatriation cover before they travel.

Where is the closest airport?

The Isle of Man airport (Ronaldsway Airport) is located in the Southern part of the island near Castletown. It is around 20-30 minutes by public transport to the island's capital Douglas.

Do you provide transfers?

All Duke Travel packages include a one-way sea terminal or airport-to-accommodation transfer. You can use your unlimited public transport pass or pre-book a private transfer on your return journey.

What is an unlimited IOM public transport pass?

This allows you to travel around the island by public bus, tram or train. A bus service will get you around the TT course apart from the mountain section from Ramsey to the Creg Ny Baa. An electric tram service gets you to the mountain section from Laxey. Transport passes can only be collected from your booked accommodation. We are not able to send these in advance of your arrival date.


Can I cancel my booking?

You can cancel your booking at any time. However, as with any other holiday package, cancellation fees apply. Please ensure you read the terms and conditions and agree to them before booking a package. You can view our terms and conditions at any time here. If you cancel your booking before the final balance due date, you will only lose the deposit and extras. A cancellation fee will apply if you decide to cancel after the final balance due date. Note that this would be 100% of the monies paid. The final balance date is detailed on your booking confirmation invoice. If you have any concerns about your booking and are considering cancelling, please contact us first at [email protected] so we can advise and help you make a decision. By cancelling your booking, you agree to the cancellation terms, and the decision is final and cannot be reversed.

A person in our booking can no longer make it, do we need to cancel the entire booking?

If someone in your booking can no longer attend, but others still are, you have two options. You can find a replacement(s) to take the place of those who cannot attend. You can remove the individual from the booking. If you would like to replace any passengers, please note there is a name change fee of £25 per person. If you would like to remove any passengers from your booking, please note the standard cancellation terms apply for those passengers - they would lose their deposit if cancelling before the final balance date or the deposit and cancellation fee if they cancel after the balance date.

How do I replace some people on the booking?

Name changes can be made up to 30 days prior to the event, as the information must be given to the accommodation providers in advance.

Can I change my bike registration number?

Yes, you can change a bike registration number. Changes can be made up to 30 days prior to the event, as the information must be given to the ferry company in advance. Any changes before 30 days of your travel date will incur a £25 booking fee.