Travel Insurance

Disruption or cancellation cover due to COVID

There’s no hiding from the fact that the ongoing COVID-19 coronavirus outbreak has caused seismic shifts in the travel industry around the world. As the first, lockdown, phase shifts into a period of management and containment, the focus is on what is being called the “new normal.” As part of that there has been a resumption of summer holidays to popular destinations in Europe and further afield.

This is, obviously, a welcome move for tourists, travel agents and hoteliers. However, whilst holidays restart, we’re still a long way from anything we would recognise as “normal”. Part of the problem is that the pandemic is still very much a live issue, and will be for the foreseeable future. This means uncertainty is going to be a feature of all holiday planning, far more than prior to the outbreak. Whilst the 2011 Iceland volcano eruption served as a wake up to show that disruption on a massive scale was possible the key lesson – the need for good travel insurance –  was quickly forgotten by a big proportion of the travelling public.

Looking to the future we can say that the desire for foreign holidays is not likely to be diminished that much by the outbreak, but that the risk of disruption will certainly impact on demand as consumers weigh up the advantage of a relaxing holiday against the likelihood of cancellation or disruption due to disease.

Against that backdrop, the insurance industry has now moved to offer travellers products that will cover them for disruption or cancellation due to COVID. Policies vary from supplier to supplier but all provide some level of cover against coronavirus risks. It is now a condition of booking with Duke Travel – and most other providers – that you have adequate cover in place when you travel. 

We work with several suppliers and will be happy to provide you with further information on their policies at your request.

Do I Need Travel Insurance?

It is a condition of your booking with Duke Travel that you will have travel insurance in place to cover you and your party at the time of travelling. This condition applies to all bookings regardless of the start point or destination or duration. In addition to Duke Booking Terms we recommend you review your local regulations and those of your destination to ensure that you comply with any requirements.

Where can I get Travel Insurance?

We work with several insurance suppliers. We can provide you with further details of their products and services if requested. You are not obliged to purchase insurance with our partners, and we recommend comparing options before committing to purchase to ensure you are getting the level of cover you require.

General Travel Insurance advice

Please note local regulations or recommendations can change at very short notice. We strongly recommend you check with the appropriate authorities before travelling.

Travellers from the Isle of Man

The Isle of Man and the UK have a reciprocal agreement in place for respective residents to receive free emergency healthcare. Although treatment is free, repatriation (return travel to the Isle of Man after an accident or treatment) is not included as part of the reciprocal agreement. You should ensure your travel insurance covers this cost which can exceed £20,000.

Travellers to the Isle of Man

The Isle of Man is not part of the UK, and not a member of the EU. All visitors are required to have adequate travel insurance. UK residents will be treated for emergency healthcare with no cost at point of use, but repatriation costs are not included. All other travellers require travel insurance to cover medical and repatriation costs in the event of an accident or emergency.

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